Service Highlights
Service Highlights
The City of Corvallis IT Department is responsible for providing robust, feature rich technology services to all departments within the organization. IT staff provide these services through their commitment to excellent response, performance and reliability. IT also provides services that meet or exceed federal standards for criminal justice information systems. These services include the maintenance and enrichment of the data technologies deployed in emergency services vehicles. In the next year, the IT department will continue to develop a strong business partnership with each department within the City of Corvallis. The primary areas of focus will be standardization of services across the organization, and the development of robust reporting that will help drive increased efficiencies throughout the city. Finally, IT will continue to provide robust GIS and mapping services that are utilized by the Corvallis Community as well as other governmental agencies.
Key services include:
- Application Support
- Service Desk Support
- Break/Fix Services
- Data Administration
- Business Intelligence/Reporting
- Web Services
- GIS Services
- Recommendations for Vertical Applications
- Policy Guidance
- Application Training
- Security Training
- Network Infrastructure
- Routing and Switching
- Cyber Threat and intrusion Detection/Mitigation
- Fault Tolerance and Disaster Recovery
- Maintenance and Support of Enterprise Systems
- Managed Print Services
- Project Management
- System Lifecycle Management
- Guidance for Best Practices
- Cell Phone Management
- Enterprise Phone System Management
- Fiber Network Management and Planning
- Data and Video Systems for Emergency Services
- Maintenance and Support of Enterprise Systems
- Telephony Services
- Unified Communications
